Live Crew Store Host - Retail & Customer Experience Specialist

Join Ootdsupply (PT. Putra Wijaya Apparel), a leading name in fashion and retail, as a Live Crew Store Host in Sempu, Jawa Timur. This is your chance to be at the forefront of customer engagement, delivering exceptional in-store and live-streaming experiences that captivate customers and drive sales. At Ootdsupply, we believe that every interaction is an opportunity to create memorable moments, and we're looking for passionate individuals to help us achieve that.

As a Live Crew Store Host, you'll be the face of our store, greeting customers with a warm smile and providing them with the best shopping experience possible. You'll assist customers with their purchases, answer questions, and ensure they leave our store satisfied. But your role doesn't end there. You'll also be part of our live-streaming team, engaging with our online audience in real-time, and helping to create a vibrant, interactive shopping experience.

In this role, you'll use tools like Zoom for live-streaming, and our in-store POS system to process transactions. You'll also have the opportunity to develop your skills and grow within our company. We offer training and development opportunities to help you succeed, and we're committed to supporting your career growth.

📋 Tanggung Jawab Pekerjaan

• Greet customers with a warm smile and provide exceptional in-store shopping experiences.
• Assist customers with their purchases, including product recommendations and answering questions.
• Process transactions using our in-store POS system.
• Engage with our online audience during live-streaming events, providing real-time support and information.
• Promote our products and services to both in-store and online customers.
• Ensure our store is clean, organized, and welcoming at all times.
• Collaborate with our team to deliver outstanding customer service.
• Participate in training and development opportunities to enhance your skills.

🎓 Kualifikasi & Syarat

• Minimum of 1 year of experience in retail or customer service.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Familiarity with basic retail software and POS systems.
• Strong problem-solving skills and a customer-centric approach.
• Ability to work both independently and as part of a team.
• Fashion knowledge and an understanding of current trends is a plus.
• Willingness to learn and adapt to new technologies and platforms.

🛠️ Keahlian

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